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Privacy Policy (valid as of March 21, 2015) 

Autorimshop.com is owned and operated by Auto Rim National LLC. This Privacy Policy applies only to this website. 

At autorimshop.com, the privacy of our customers is very important to us. Please read our Privacy Policy below to better understand what type of information we collect, how it is handled, with whom it is shared, what choices you have regarding our use of your information, and how you may access some of the data you provide to us. 

We will not sell, share or rent this information to any outside party, except if you authorize to do so, as outlined in this policy. 

As we continue to develop our website and take advantage of technologies to improve the services we offer, the information addressed in this policy is subject to change. We encourage you to refer back to this policy on a regular basis. 

A purchase placed through autorimshop.com denotes acceptance this policy.

If you have any questions about our Privacy Policy, please contact us by phone at 516.218.8760, by email at national@autorimshop.com, or by postal mail at Auto Rim Shop, 30 Central Drive, Farmingdale, NY 11735. 

What Information Do We Collect?

We collect various types of information depending upon how you use our site. When you order from us, we collect your name, billing address, shipping address, email address, phone number(s), and credit card (with expiration date) and/or gift card number, and we retain a record of your purchases. We also gather information on any person to whom you are sending a gift (e.g., the person's name and shipping address). In addition, if you are a registered user and are signed in when you enter this information, it will automatically be saved in your Account for ease of reference. 


When you become an autorimshop.com registered user, we collect your name, mailing address, email address, birth date and password. This information is gathered to make your shopping experience as a registered user as quick and convenient as possible. We also collect specific, requested personal information if you choose to opt-in to our email or mobile content marketing programs. 

Our primary goal in collecting personal information, including your first name, last name, purchase history, phone number(s), valid email and residential addresses, and credit card data, is to provide you with a smooth, efficient, customized shopping experience and to let you know about offers that may be of interest to you. 

When you submit a question to customer service, we need your email address to respond, and you also may provide us with additional information to help us answer your question. 

We may acquire customer lists from other parties so that we may invite new people to visit autorimshop.com. Our policy is to acquire only lists of people who have indicated that they are willing to receive email offers. Also, each time we send an email offer, we provide people with the opportunity to opt out of receiving future email offers. 

What Are Cookies and Do We Use Them? 

A cookie is a small piece of information sent by a website that is saved on your hard disk by your computer's browser. It holds information a site may need to interact with you and personalize your experience. At autorimshop.com, we use two kinds of cookies: session cookies and persistent cookies.

Session cookies exist only for as long as your browser remains open. Once you exit your browser, they go away. We use session cookies to maintain information we need to have in order for you to shop at autorimshop.com. For example, the Session ID cookie that we ask your browser to hold retains the ID for your shopping bag. Without the Session ID cookie, you can't add merchandise to your bag and proceed to checkout. 

Persistent cookies, in contrast, last from visit to visit; they do not go away when you exit your browser. At autorimshop.com, we use persistent cookies to give you a more personalized shopping experience and to help you navigate our store more efficiently. However, you can use our site without accepting a persistent cookie. To do so, you should set your browser options to reject persistent cookies. Alternatively, you can set your browser to notify you when you receive a cookie, which gives you the opportunity to decide whether you want to accept it or not. In many instances, the Help button on your browser toolbar will assist you in taking the proper steps to do this.

Cookies can be used by a website to recognize you, but that does not necessarily mean any personal information is stored. At autorimshop.com, we do not store any personal information about you in the cookies. Anything you choose to tell us about yourself (such as your address and email address) is stored safely and separately on our secured servers, and you always need to provide a password to access it. 

We also use cookies to look at how groups, rather than individuals, use our website. In our physical stores, we can observe which aisles and departments are most heavily trafficked and determine what displays or sales are the most successful. By doing this, we can identify ways to improve the customer experience. On the web, cookies help us develop a similar understanding so that we can continue to improve the arrangement, product offerings, and merchandise placement you see at autorimshop.com. 

How Do We Use Your Information? 

We may use your information in a number of ways, including the following: To serve you better and improve your overall shopping experience, we may combine the information that you provide to us online, in our retail stores, and via our catalogs. 

To improve the content on our website. For example, we may use cookies to find out which parts of our site and what products are visited most often. 

To enhance your online shopping experience. As an example, we may use it to recognize you and welcome you to our site. 

For marketing and promotional purposes. We send out emails and direct mail to our online and store customers about products and events that we think may be of interest to them. You may choose to opt-out of such emails and direct mail. 

Is My Information Secure? 

Autorimshop.com has taken every precaution and put in place many physical, electronic and managerial procedures to try to safeguard and secure the information we collect online. For example, private account and customer information is located on a secured server behind a firewall; it is not directly connected to the Internet. Encryption is a process by which a message or information is scrambled while it is in transit to autorimshop.com. It is based on a key that has two different parts, public and private. The public part of the key is distributed to those with whom you want to communicate. The private part is for the recipient's use only. As long as you use a browser that allows for encryption, when you send personal information to us, you use a public key to encrypt your personal information. If your information is intercepted during the transmission, it is scrambled and very difficult to decrypt. Once we receive your encrypted personal information, we use the private part of our key to decode it. 

Autorimshop.com uses 256-bit encryption by VeriSign, currently the most advanced form of SSL software. To learn more, visit www.verisign.com. 

Auto Rim Shop accepts all major credit cards including Visa, MasterCard, American Express, and Discover. Payment will be pre-authorized during checkout and processed via PayPal upon shipment.

Thank you for shopping with autorimshop.com. If you have any questions or comments about this policy, please email us at national@autorimshop.com or call us at 516.218.8760.

Shipping Policy

If you’re buying something, we know you’ll be excited to receive it as soon as possible! We usually ship our orders within 1-2 business days after an order has been completed. If for any reason there is a delay, we will contact you immediately. Shipping costs are automatically calculated and applied during checkout.

We ship using standard UPS ground, but we also offer expedited shipping services upon checkout.

Beware: UPS rates for expedited shipping are VERY high. Because of this, we will always try and ship from the closest location to you with the available stock. Of course, not all of our locations stock every item that we have for sale, so if you would still like to continue with expedited shipping, you have the option to.  Expedited shipping guarantees that you will receive your item in the time allotted.

A tracking number will be provided via email once your order has been shipped.

If you are within the contiguous 48 states, we can ship to you.

If you are shipping to Alaska, Hawaii, Guam, Puerto Rico, the U.S. Virgin Islands, or would like to ship internationally, we can do that too!  Please contact us for a shipping quote but keep in mind that you may be subject to local tariffs, taxes, and brokerage fees.

For orders going to Canada, we ship using UPS Worldwide Standard. During checkout, your shipping cost will automatically be calculated, but remember, there may be local taxes and duties that you will have to cover.

Sorry, we do not offer local pickup at any of our locations.

Return Policy

When you purchase an item from Auto Rim Shop, you’re also purchasing guaranteed satisfaction with your item and your experience!  If you do not receive an item as described, please contact us before installing the item, this is VERY important.

*THE RIGHT TO RETURN ANY MERCHANDISE IS FOREFITED ONCE THE ITEM HAS BEEN INSTALLED*

If we made the error in shipping you the incorrect item, please let us know.

We will send you a prepaid return label and offer you a free exchange if the item is in stock, or a full refund.

If the item was damaged during shipping, please let us know.

We will make a claim with UPS, send you a prepaid return label, and offer you a free exchange if the item is in stock, or a full refund.

If you ordered the incorrect item, please let us know.

We will accept returns on uninstalled items within 30 days of delivery, but you will have to cover the shipping to return the item.  Please note that there is 15% restocking fee for items ordered incorrectly.

If you no longer need the item and would like to cancel, please let us know.

We will accept returns on uninstalled items within 30 days of delivery, but you will have to cover the shipping to return the item.  Please note that there is 15% restocking fee for cancelled orders that have been shipped.

Refund Policy

Refunds are processed once the returned merchandise is delivered back to us and confirmed with a tracking number. Once a refund is put into processing, please allow 1-2 business days for it to be completed. The refund will be returned to its original form of payment.

We strive for greatness and hope to deliver just that!

Our team members are dedicated to making it happen, but we do make mistakes sometimes.  In any case, please contact us if for any reason you are not satisfied with your purchase.  We appreciate the opportunity to improve your experience.

All items purchased from Auto Rim Shop come with a 100% satisfaction guarantee.

Thank you for your business!

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