Auto Rim Shop

Auto Rim Shop

Search Site
FIND YOUR PART
Find Your Part
find your part

Return Policy

Return Policy

When you purchase an item from Auto Rim Shop, you’re also purchasing guaranteed satisfaction with your item and your experience!  We strive for greatness and hope to deliver just that! Our team members are dedicated to making it happen, but mistakes happen. If for any reason you are not satisfied with your purchase, please contact us before installing the item, this is VERY important:


*THE RIGHT TO RETURN ANY MERCHANDISE IS FORFEITED ONCE THE ITEM HAS BEEN INSTALLED*

 

If we made the error in shipping you the incorrect item, please let us know.

Provide us with a picture of the item received so we can send you a prepaid return label and offer a free exchange if the item is in stock, or a full refund.

If the item was damaged during shipping, please let us know.

Provide us with a picture of the item received so we can file a claim with UPS, send you a prepaid return label, and offer you a free exchange if the item is in stock, or a full refund.

If you ordered the incorrect item, please let us know.

Provide us with a picture of the item received and the item you are trying to replace. We will accept returns on uninstalled items in the same condition received within 30 days of delivery. Please note that there is a 15% return fee per item returned and the customer is responsible for return shipping.

If you no longer need the item and would like to cancel, please let us know.

Provide us with a picture of the item received to document condition. We will accept returns on uninstalled items in the same condition received within 30 days of delivery. Please note that there is a 15% return fee for cancelled orders that have been shipped and the customer is responsible for return shipping.

 

Refund Policy

Refunds are processed once the returned merchandise is delivered back to us and confirmed with a tracking number. Once a refund is put into processing, please allow 1-2 business days for completion. The refund will be returned to its original form of payment. We appreciate the opportunity to improve your experience.

If you have any questions, please feel free to  Contact Us.

All items purchased from Auto Rim Shop come with a 100% satisfaction guarantee.

Thank you for your business!

Back to top